Frequently Asked Questions
Everything you need to know about elevating your living space.
What makes 'Not A Boring Box' different from standard home decor?
We curate unique, high-quality pieces that focus on bold aesthetics and artisanal craftsmanship, ensuring your home reflects a personality rather than a showroom floor.
How long does shipping take for fragile home goods?
Most orders are processed within 2-3 business days. Due to the delicate nature of our items, we use specialized packaging, and standard delivery usually takes 5-7 business days.
What is your return policy for home accents?
We offer a 30-day return window for all unused items in their original packaging. If an item arrives damaged, please contact our support team within 48 hours for a priority replacement.
Do you offer international shipping?
Yes, we ship our curated collections worldwide. Shipping rates and delivery times vary by country and are calculated at checkout.
Are your products sustainably sourced?
We prioritize partnerships with ethical manufacturers and independent artists who use sustainable materials and fair labor practices whenever possible.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.